FAQ
How much does a memorial page on afdøde.dk cost?
A notice displayed on afdøde.dk costs DKK 600 and is subsequently converted into a memorial page. If you place a newspaper death notice through afdøde.dk, a memorial page is included automatically.
Why can I not find my loved one on afdøde.dk?
afdøde.dk is not a public service, but a privately operated memorial portal containing memorial pages and death notices created by bereaved families or by funeral directors throughout Denmark on their behalf.
How long will a memorial page remain on afdøde.dk?
Until the bereaved family asks for it to be removed from afdøde.dk.
Why can I not immediately see the message I wrote on a memorial page?
We moderate all posts on memorial pages. This means that it may take a little while before your message is visible on the memorial page.
How are posts on memorial pages moderated?
We review every post before it is published to prevent inappropriate or offensive content. Everyone using afdøde.dk should feel safe when sharing thoughts and memories with others.
How can I find out who has died in my town?
You can search by town, municipality or postcode using the search box on the afdøde.dk home page.
How can I contact a funeral director in my local area?
To find funeral directors near you, select 'Funeral Directors' from the menu and enter either a town or postcode.
How can I invite friends and acquaintances to contribute to the memorial page?
Use the share button on the memorial page.
Who is behind afdøde.dk?
hoej.dk A/S operates afdøde.dk, which is both a notice-placement service for funeral directors and bereaved families and a portal displaying death notices and memorial pages. Since 2006, afdøde.dk has created 550,000 searchable notices and memorial pages.
afdøde.dk also serves as a social platform for sharing news of deaths and memorial pages.
How is data kept secure?
afdøde.dk has been developed with respect for privacy and data protection. Data is kept secure and is not used for any purpose other than that for which it is intended. No tracking takes place, and data is not shared with or sold to others.
How can I get help or answers to my questions?
Our customer support team is available every day of the year from 07:00 to 17:00. Contact us by e-mail: info@hoej.dk or by telephone: 96 74 62 00
How soon will my notice appear on afdøde.dk?
The notice will appear on afdøde.dk as soon as it has been approved by the bereaved family who ordered it.